Clients
- Bell Mobility
- Bump! Mobile
- CIBC
- Chocolate Liberation Front
- i3mobile
- RBC
- Rogers
- Sympatico
- TD Bank
Services
- Ethnographic research
- Expert reviews
- Heuristic evaluations
- Usability testing
- UX Design consultations
- Design Research
- Business Strategy consultations
Recommendations
Adam R.T. Smith, President & Founder at tension, ex-Rogers Design
Ilona made me a better designer. Period. When we worked together at Rogers, she not only made research accessible, but agile, which is really difficult in a corporate setting. With Ilona as a partner, I and my entire team were able to create better products, deliver better results, and design products more people loved. What I learned from Ilona has changed the way I work, think of and include research in my work. I wouldn’t be as good at what I do as I am today without having worked with her.
Eric Blais, Peace Point Entertainment Group, Director New Media
Ilona’s attention to detail is truly mind-boggling. She forces my head to think in different ways, which is not always an easy task. This exercise is well worth the effort. The outcome is a product that far surpasses what was initially designed.
Julie Saulnier, Usability Team Lead, Bell Web Solutions, Professional Services
Ilona Posner worked for us as a consultant. Her responsibilities included creation of a test plan, conducting usability tests, writing the report, and presenting the results to the client…. She showed a high level of professionalism and was instrumental in the success of the project…. I highly recommend Ilona for any Usability position or endeavor that she may seek to pursue.
Evan Jones, Founder, Stitch Media, Producers of Interactive Site for CBC TV Show
Ilona helped us take an objective look at the hard work we’d accomplished for The Border: Interactive and the Mobile Contest. She taught us to throw out the bathwater (cluttered & inconsistent design, confusing language) but still keep our baby (the project’s intended goals, artistic vision). Her constant defense of the little guy (‘our user’) made sure this project succeeded. Since it’s launch it has been three times nominated for national awards and won the Banff World Television Award for Mobile Enhancement.