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ILONA POSNER

User Experience Consultant & Educator
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Latest Publications

  • Travel Made More Stressful with Technology Upgrade
  • Could Tech Upgrades Increase COVID Risk?
  • Legacy Systems’ Sludge Is Destroying Your Customer Experience
  • User-Centered Design and Covid-19, interactions magazine, November 2020
  • IEEE SMC 2020 Paper
  • IEEE SMC 2020 Presentation
  • The Ultimate Zoom Teaching Guide 2 – Call Me the Queen of Zoom

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