Expert consulting delivering solutions that delight users and drive business success.

Consulting Offerings

  • Usability Expert Reviews & Audits — Identify critical issues and opportunities to enhance product performance.
  • User Research & Testing — Gather actionable feedback through interviews, surveys, and usability studies.
  • Business Strategy & Design Strategy Roadmaps— Align user needs with business objectives to set a clear path forward.
  • Training & Workshops — Build in-house skills and foster a user-centered culture.

Why Work With ILONA

  • Proven Expertise — A track record of consulting for startups, global enterprises, and government organizations.
  • Holistic Approach — From early product strategy through to design evaluation and post-launch support.
  • Collaborative Style — Partnering with your team, empowering stakeholders and designers to make informed decisions.
 
 
Results from Canadian Cancer Society Community Services Locator Usability Testing sessions with real users. Page labeled “Improvements in User Feedback” shows two speech bubblesm side by side. Left bubble labeled 2021 containing green (positive) words Helpful, Promising, Good Effort. Then red (negative words) Special extra large word Overwhelming, then the following red words: Challenging, Not user friendly, Needs work, Tricky. Right speech bubble, Extra large word Useful, followed by Resourceful, helpful, comprehensive.